How best to clean a faux leather bag?

We always recommend avoiding the temptation to use a leather care cream on your M&B. bag.

As faux leather is not an animal product, the leather care creams don't work the same way. This is, however, a great benefit of faux leather because 99% of stains or marks can be cleaned away with a light damp cloth and mild soap. (non-scented antibacterial kitchen wipes work great too!)

Please please please, do not put your nappy bag in the washing machine or submerse in water. .

Whats the best way to clean my M&B. accessories?

Highly likely, the baby change mat and insulated bottle warmer will need a "freshen up" at some point. Both of these can we wiped clean with a soft cloth and soapy water or if it really needs emergency care, these can be machined washed on a gentle setting and dried on the line. .

How should I clean the inside of my new M&B. bag?

Similar to caring for the outside, the inside of your bag can be cleaned using a damp cloth and soap. Wet wipes are your friend here too for easy on the go cleaning!

When will my order get dispatched?

All standard shipping orders are dispatched from our warehouse in Melbourne Australia.

Orders within Australia are sent with either Australia Post, StarTrack, DHL or Couriers Please.

Deliveries are subject to Victorian Public Holidays.

All orders placed before Midday AEST (Monday to Friday) will be dispatched from our warehouse within 48hrs.

If your order is placed on a Saturday or Sunday, it will be dispatched the next working business day..

How do I track my order?

Have an M&B. account?

Log into your account through the online store, check out the fulfilment status against your recent order. If the order has been fulfilled, click onto the order information and you can find your tracking information here.

I don't have an M&B. account yet!

As soon as your order has been fulfilled, you'll receive a shipping confirmation email titled "Your Order is on the way". You will then be able to track your order though the tracking link on the email.

If you haven't received an email yet, not to worry! Your order will usually take around 24-48 hours to be dispatched.

Please note, depending on how busy the postal services are, the tracking can sometimes take up to 12hrs to update..

How do I return an item?

Return an item is super easy!

Visit our Returns Centre. Enter your order number and email address to start.

Follow the instructions and select the items you want to return. Once your request is approved, you will get a confirmation email with shipping guidelines..