(Select from drop down list)
| SERVICE | COST | DELIVERY TIME |
|---|---|---|
| AUSPOST PARCEL (STANDARD) | VARIES PER STATE | 4-7 Days |
| AUSPOST EXPRESS | VARIES PER STATE | 1-3 Days |
HOW WILL MY ORDER GET DISPATCHED?
Orders are dispatched from our warehouse in Melbourne Australia.Deliveries are subject to National Public Holidays.
All orders placed Monday to Friday will be dispatched from our warehouse within 24-48hrs.
If your order is placed on a Saturday or Sunday, it will be dispatched the next working business day.
MYPOST APP:
Download the AUSTRALIA POST APP to add your delivery address track your parcel and easily control your deliveries while they're on their way (Android & IOS).
| SERVICE | COST | DELIVERY TIME |
|---|---|---|
| AUSPOST PARCEL (STANDARD) | VARIES PER POSTCODE | 7-10 Days |
| AUSPOST EXPRESS | VARIES PER POST CODE | 1-4 Days |
HOW WILL MY ORDER GET DISPATCHED?
Orders are dispatched from our warehouse in Melbourne Australia.Deliveries are subject to National Public Holidays.
All orders placed Monday to Friday will be dispatched from our warehouse within 24-48hrs.
If your order is placed on a Saturday or Sunday, it will be dispatched the next working business day.
CUSTOMS & IMPORT FEE’S
All orders above $235 NZD will be subject to import fee’s. They are payable by the customer.
| SERVICE | COST | DELIVERY TIME |
|---|---|---|
| STANDARD DELIVERY CARRIERS: FEDEX/TNT, DHL, AUSPOST, ROYAL MAIL | VARIES PER POST CODE | 7-10 Days |
| PRIORITY/EXPRESS DELIVERY CARRIERS: FEDEX, TNT, AUSPOST, ROYAL MAIL | VARIES PER POST CODE | 1-4 Days |
HOW WILL MY ORDER GET DISPATCHED?
All orders placed Monday to Friday will be dispatched from our warehouse within 24-48hrs.
If your order is placed on a Saturday or Sunday, it will be dispatched the next working business day.
CUSTOMS & IMPORT FEE’S
Customer is responsible for any import duties or taxes.
| SERVICE | COST | DELIVERY TIME |
|---|---|---|
| STANDARD DELIVERY CARRIERS: FEDEX/TNT, DHL, AUSPOST, ROYAL MAIL | VARIES PER POST CODE | 7-14 Days |
| PRIORITY/EXPRESS DELIVERY CARRIERS: FEDEX, TNT, AUSPOST, ROYAL MAIL | VARIES PER POST CODE | 3-7 Days |
HOW WILL MY ORDER GET DISPATCHED?
All orders placed Monday to Friday will be dispatched from our warehouse within 24-48hrs.If your order is placed on a Saturday or Sunday, it will be dispatched the next working business day.
APPLIES TO THE FOLLOWING COUNTRIES
Belgium, Croatia, Denmark, Finland, France, Germany, Greece, Italy, Netherlands, Norway, Portugal, Serbia, Spain, Sweden, Switzerland.
CUSTOMS & IMPORT FEE’S
Customer is responsible for any import duties or taxes.
| SERVICE | COST | DELIVERY TIME |
|---|---|---|
| STANDARD DELIVERY CARRIERS: FEDEX/TNT, DHL, AUSPOST | VARIES PER POST CODE | 7-14 Days |
| PRIORITY/EXPRESS DELIVERY CARRIERS: FEDEX, TNT, AUSPOST | VARIES PER POST CODE | 3-7 Days |
HOW WILL MY ORDER GET DISPATCHED?
Orders are dispatched from our warehouse in Melbourne Australia.Deliveries are subject to National Public Holidays.
All orders placed Monday to Friday will be dispatched from our warehouse within 24-48hrs.
If your order is placed on a Saturday or Sunday, it will be dispatched the next working business day.
PO BOXES, APO BOXES AND MILITARY ADDRESSES
Due to military handling time, delivery to some destinations could take up to 30 days or more. Due to COVID-19 PO Boxes are subject to similar time frames.
CUSTOMS & IMPORT FEE’S
Customer is responsible for any import duties or taxes.
| SERVICE | COST | DELIVERY TIME |
|---|---|---|
| STANDARD DELIVERY CARRIERS: FEDEX/TNT, DHL, AUSPOST | VARIES PER POST CODE | 7-14 Days |
| PRIORITY/EXPRESS DELIVERY CARRIERS: FEDEX, TNT, AUSPOST | VARIES PER POST CODE | 3-7 Days |
HOW WILL MY ORDER GET DISPATCHED?
Orders are dispatched from our warehouse in Melbourne Australia.Deliveries are subject to National Public Holidays.
All orders placed Monday to Friday will be dispatched from our warehouse within 24-48hrs.
If your order is placed on a Saturday or Sunday, it will be dispatched the next working business day.
CUSTOMS & IMPORT FEE’S
Customer is responsible for any import duties or taxes.
| SERVICE | COST | DELIVERY TIME |
|---|---|---|
| STANDARD DELIVERY CARRIERS: FEDEX/TNT, DHL, AUSPOST | VARIES PER POST CODE | 7-14 Days |
| PRIORITY/EXPRESS DELIVERY CARRIERS: FEDEX, TNT, AUSPOST | VARIES PER POST CODE | 3-7 Days |
HOW WILL MY ORDER GET DISPATCHED?
Orders are dispatched from our warehouse in Melbourne Australia.Deliveries are subject to National Public Holidays.
All orders placed Monday to Friday will be dispatched from our warehouse within 24-48hrs.
If your order is placed on a Saturday or Sunday, it will be dispatched the next working business day.
APPLIES TO THE FOLLOWING COUNTRIES
Singapore, China, Hong Kong, India, Japan, Malaysia, Saudi Arabia, and South Korea
CUSTOMS & IMPORT FEE’S
Customer is responsible for any import duties or taxes.
| SERVICE | COST | DELIVERY TIME | AVAILABLE FOR |
|---|---|---|---|
| STANDARD & EXPRESS | CALCULATED AT CHECKOUT | 10-14 Days | PAID SHIPPING ONLY |
HOW WILL MY ORDER GET DISPATCHED?
Orders are dispatched from our warehouse in Melbourne Australia.Deliveries are subject to National Public Holidays.
All orders placed Monday to Friday will be dispatched from our warehouse within 24-48hrs.
If your order is placed on a Saturday or Sunday, it will be dispatched the next working business day.
CUSTOMS & IMPORT FEE’S
Customer is responsible for any import duties or taxes.
HAVE AN M&B. ACCOUNT?
Log into your account through the online store, check out the fulfilment status against your recent order. If the order has been fulfilled, click onto the order information and you can find your tracking information here.
I DON’T HAVE AN M&B. ACCOUNT YET
As soon as your order has been fulfilled, you'll receive a shipping confirmation email titled "Your Order is on the way". You will then be able to track your order though the tracking link on the email. If you haven't received an email yet, not to worry! Your order will usually take around 24-48 hours to be dispatched. Please note, depending on how busy the postal services are, the tracking can sometimes take up to 24hrs to update.
WHAT IS CUSTOMS DUTY?
Let's start at the beginning. Goods (such as M&B. products) that you buy can't be shipped freely from country to country. When goods are imported into a different country or customs territory, there is a charge called Customs Duty that must apply. This is charged by the local customs authority where the goods are being imported into. If Customs Duty is payable to your territory, you'll be responsible for paying it to the authorities, so M&B. isn't involved in this process. Whether Customs Duty is payable, and by how much, depends on a whole lot of different things. For example, many countries have a 'low value threshold' below which they do not charge any Customs Duty. If you do have to pay Customs Duty though, the amount payable is usually calculated based on the value of the goods and the type of goods being imported.
COUNTRIES YOU WON’T NEED TO PAY CUSTOMS DUTY FOR:
USA, UK, Australia, Canada, Norway, Switzerland & EU.
AND IF I DON'T PAY THE CUSTOMS DUTY?
Yikes. If, for whatever reason, you refuse the customs fee and the parcel is returned back to M&B., a shipping and handling fee may be deducted from your refund. If you're still unsure on whether you'll be subject to customs fees, we recommend contacting your local customs office for more info before placing your order!
WHAT IS SALES TAX?
Good question. Sales Tax - also known as VAT or GST depending on where you live - is a tax charged on the supply of goods or services. M&B. is generally registered for Sales Tax in all of the countries it ships to, so we'll charge you the Sales Tax as part of the checkout process. We collect Sales Tax from you on behalf of the local tax authorities. We then pay this over to the local tax authority, so we don't keep any of the money for ourselves.